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Student Services




Over 80% of students use one or other of our services. Rip this page out and keep them for when you might need us!!
The University provides the following services, which you help to fund through the Student Services Levy. Many are available at more than one campus – see the Campus Services table. Here we give you the Kelburn details – contact them and then choose the most convenient location for you. For more details of each service check out www.vuw.ac.na/st_services/.
Accommodation Service
Looking for a fl at? Flatmates? Halls of Residence information? Then the Accommodation Service is the best place to start.
Address: 14 Kelburn Parade
Phone: 463-5896
Email: accommodation@vuw.ac.nz
Career Development and Employment
Vic Careers provides advice and information to help you plan your career. They also have a wonderful resource library and run numerous workshops on interview techniques, CV, letter preparation and lots more.
Address: 14 Kelburn Parade
Phone: 463-5393
Email: careers-service@vuw.ac.nz
Need work? Access Job Vacancies 24/7 on Victoria CareerHub – http://careerhub.vuw.ac.nz – using your SCS account as your login. Jobs include part-time, contract, summer/holiday and full-time work for fi nal year students wanting work next year.
Counselling Service
The Counselling Service helps students with any issues they are having in their personal and academic life. They are wonderfully compassionate and understanding and offer a confidential service. No matter how big or small the problem, the Counselling Service is here to listen and help.
Address: 2 Wai-te-ata Road (just behind the main library), Kelburn campus
Phone: 463-5310
The Students Creche on Fairlie Terrace cares for pre-school children of Victoria students. This Creche is open 8am to 5.30pm on weekdays – or to 6pm by arrangement. A creche is also available at the Law School, open 8:30am to 5:30pm weekdays. You must book in advance.
Address: 67– 71 Fairlie Terrace, Kelburn campus
Phone: 463-5151
Disability Support Services
DSS works with students with impairments, injuries, chronic illness, mental health conditions, learning disabilities or who are deaf. They aim to minimise barriers to studying and participation at University for students with disabilities. If you do need their assistance make contact with DSS early.
Address: Level 1, Robert Stout Building, Kelburn Parade
Phone: 463-6070
Email: disability@vuw.ac.nz
Health Service
The Student Health Service provides great general health care for all Vic students – at all four campuses. Student Health also offers a heavily subsidised physiotherapy clinic.
Address: Ground floor of the Student Union Building, Kelburn campus
Phone: 463-5308 or 463 7474
For physiotherapy phone 463-5257.
Kaiwawao Maori / Maori Student Services Adviser
The Kaiwawao Maori provides academic and social support to Maori students and will help Maori students access services provided by the Student Services Group.
Address: Room 007, Level 0, Kirk Wing, Hunter Courtyard, Kelburn
Phone: 463-6001
Email: kaiwawao-maori@vuw.ac.nz
Manaaki Pihipihinga / Maori and Pacific Students Mentoring Programme
If you are a Maori or Pacific student enrolled in the Faculty of Commerce and Administration, the Faculty of Humanities and Social Sciences, the Faculty of Education or the NZ School of Music you can have academic assistance from a mentor – whatever level of study you are doing. The mentoring programme provides one-to-one mentoring, subject specifi c workshops and more.
Address: 14 Kelburn Parade – back courtyard
Phone: 463-6015
Email: Maori-pacific-mentoring@vuw.ac.nz
Student Finance Advisory Service – and the Student Assistance Scheme
Victoria students who get into fi nancial diffi culties may apply for assistance from the Student Assistance Scheme (hardship fund). Only students in genuine hardship will receive fi nancial help. To apply, students complete a confi dential application outlining their circumstances. Each applicant will be individually interviewed. Student Finance also offers budgeting advice and assistance with Student Allowance and Loans problems.
Address: 14 Kelburn Parade – back courtyard
Phone: 463 6644 for information, 463 7474 for an appointment
Email: student-hardship@vuw.ac.nz
Student Learning Support
Student Learning aims to assist students to develop the skills needed to make the most of University study. Lots of courses run all year (and especially in the first few weeks) either in small groups or if required one-on-one.
Address: Level 0, Kirk Wing, Hunter Courtyard, Kelburn Parade
Phone: 463-5999
Email: student-learning@vuw.ac.nz